Returns

Items are sold to be returned if the buyer who purchased products from our Company Top Up Deal Pvt. Ltd. Or our website: topupdeal.com gives those products back to the vendor on the website www.topupdeal.com
Vendor (Top Up Deal Pvt. Ltd.) is liable to accept returned to request within 7 days from the date of Sales.

If appear following condition.

  • The item was defective
  • The item was damaged during the Shipping
  • The products were missing
  • Or the Wrong item was sent by Us

Return Policy & Terms


Returns are the provision by the sellers under different category where the option of return & refund is provided to you by the respective sellers.

Buyer need to refund request within 7 days from the date of payment realization.

 We encourage the Buyer at first to review the listing before making the purchase decision. In case Buyer makes their orders a wrong item, in this condition Buyer shall not be entitled to any return/refund.

The return policy may not be the same for all the products under a different product category selling from our company “Top Up Deal Pvt. Ltd”.  Certain Terms and Condition are available “The product which is under the warranty period will be redirected to the service center”, return & refund policies will not be eligible for such products. You can refer to the product page for the applicable return policy. 



Refund

If Top Up Deal Pvt. Ltd. accepts the return request raised by the Buyer, Buyer will have to return the product and only then will the refund made to the buyer.

NOTE

The expenses acquired during the  returned or replacement time product like transportation cost, Courier charge and all other charges everything cost would be the responsibility of buyer.

Refund Process

  • Once the buyer raises the refund request within 7 days from the date of payment realization of purchase goods, we will ask with buyer for ‘Reason for return’. We are liable to accept return request only if the reason for return is either due to item was defective, the item was damaged during the Shipping, the products were missing, or the wrong item was sent by Us.
  •  When the client provides us with reason, we will inspect whether the given reason is valid or not.

  • The buyer will be informed about the “approval” or “rejection” of the replacement request.

  •  In case the Vendor accepts the replacement request, Buyer shall be required to return the product to the Vendor and only after return of the product shall vendor will be obliged to provide the replacement product to the Buyer.

  •  In case the Vendor does not have the product at all, Vendor can provide the refund to the Buyer and Buyer shall be obligated to accept the refund in lieu of replacement. All the product parameters shall be required to be complied with in cases of replacement.
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